Lessons from e-commerce

 

 

In e-commerce it took years for the kind of growth we have seen lately. It is astonishing. I hate what Amazon is doing to small businesses around the world. I hate the thought of giving any more money to the richest man in the world (or second richest) whose employees have to wear diapers to work because they are not given enough time to go to the washroom.

Before the pandemic Jeff Bezos was earning $1 million every 50 minutes now he is doing much better than that and I have helped him out, as have millions of others. We have done that because we came to realize how convenient it was to shop from Amazon. For many things we don’t really have to go to a store to look them over. Ordering them from our homes for some of us is just easier, simpler, and cheaper.  Other businesses will have to learn that we have learned something during this pandemic and if they don’t change, we will change where and how we shop. Not for everything but for many things. Capitalists had better innovate or they will be left on the dust heap. Capitalist always say that is what they are good at. Let’s see if that’s true.

That does not mean all has been rosy. As Hari Sreenivasan pointed out to,

“It has been a boon for those who could afford it. There has been a blue collar pandemic and a white collar pandemic. For the white collar people it was great.  I can get everything from Instacard and Amazon. But if you’re an essential worker that doesn’t really apply to you.’

For others not so much. And some of us still care a little bit about fairness. Fairness and competition.

Scott Galloway is a professor Marketing who was interviewed by Sreenivasan on Amanpour & Company and he agreed completely:

“If you’re in the top 10% of income earners there is no change in employment. It means you’re no more vulnerable than you were before the pandemic. There’s a 60% likelihood you can work from home. You can spend more time with your family. You maybe got 10 hours back a week. If you make less than $40,000 a year, 40% of those people have lost their jobs and less than 10% can work from home. You don’t like to say this out loud, but if you’re in the top 10% and you’re blessed with good health you’re most likely spending more time with Netflix, your kids, and less time commuting, and by the way your stocks are probably up and I would argue that a lot of the stimulus unfortunately hasn’t been about arresting the pandemic, and helping our neediest, it’s been about flattening the curve for rich people. The savings rate in American has never been higher. The Nasdaq has never been higher. If you do a google search for covid and markets you’ll find more articles than if you do covid and mortality. It’s as if as a nation our priorities are reflected in our spending. The velocity of death is unprecedented. More people are dying every day from this than any crisis in history! And that’s meaningful. But what would be profoundly tragic would be if the Nasdaq declines! At least that’s what our spending seems to indicate. We want to save restaurants but not keep schools open. We seem to want to ensure that the markets are washed in liquidity and people are wanting stimulus, but we aren’t protecting people. We see infection rates rise. And we see our health professionals wanting for PPE equipment. It does definitely seem that we have decided that corporations are people and they are the ones that we have to save.”

 

And remember all of this is not coming from some crazy leftwing extremist. This is coming from a self-described enthusiast for capitalism. He is an insider. He likes the system. Perhaps not as much as Zwaagstra does, but he is no bleeding socialist. He just thinks the current system sucks. It sucks because the rich people are swimming in cash while those who are not are taking their chances serving the rich people. They are called essential workers, but they are not paid like it.

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